Candle Lights By Stormy

Our Policies & Terms of Use


Policies and Terms of Use

Candle Lights By Stormy is a Georgia based company. All policies and terms of use of this website are governed by Georgia laws.

Shipping Information

CandleLightsByStormy.com ships all products via FedEx, USPS (US Postal Service) or UPS (United Parcel Service) Ground. We currently serve the United States of America and Canada.

All orders of stocked items are shipped within 7 business days of order placement. Delivery time will depend on product availability and shipping time. Express Deliveries are available at an additional cost upon request. If your address is a PO Box your package will be sent via the United States Postal Service.

Continental United States Priority Ground shipping & handling price is $5.49 for the first item and $0.50 for each additional item. Canada shipping & handling cost is $12.95 for the 1st item and $0.95 for each additional item.

Shipping Rates

At or Under 1lb

US USPS Priority, $5.49

 

US FedEx Ground $5.99

US FedEx 3 Bus days $7.99

US FedEx 2 Bus days $9.99

US FedEx Overnight $18.99

Worldwide FedEx $20.99


All orders over $150 that need to be shipped to an address other than the billing address, require you to fax a copy of a valid picture ID and a signature.

Return Policy

Any claims for damages or discrepancies must be submitted to CandleLightsByStormy.com within five (5) business days of receiving your order. You must notify CandleLightsByStormy.com Customer Service by email or phone.

Unopened merchandise may be returned in its original condition within 30 days of receiving your order. A 15% restocking fee will be charged to your account and you will be given store credit for the remaining amount.

NOTE: Return Authorization Number is required. Email us at CandleLightsByStormy@yahoo.com or call us at 404-212-5266 to obtain your Return Authorization Number prior to shipping your package back. We can only refund shipping costs and void the restocking charges if the return is a result of our error.

Please include the following information with your return:

* Please read our Candle Care Guide before using our products.

If you have any questions about returning merchandise, please e-mail us at CandleLightsByStormy@yahoo.com or call us at 404-212-5266.

Payment Options

(Payments Processed through Paypal)

Credit Cards

We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. Please be sure to provide the correct billing address or the order will not go through.

 


Checks or Money Order

If you prefer to pay with a Personal Check or Money Order, please call 404-212-5266

Sales Tax

All orders shipped in the state of Georgia are subject to 6.00% sales tax.

Contact Candle Lights By Stormy

Address: Candle Lights By Stormy
  U.S. Post Office Box 468777
  Atlanta,  Georgia  31146
Phone: 404-212-5266
Fax: 404-212-5266
Email: CandleLightsByStormy@yahoo.com

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